As retailers continually focus more on technology to bolster their omnichannel efforts, with 87% of retailers expecting their technology costs to increase over the next two years, they are still ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

For the past decade or so, the pendulum has swung too far toward the lion’s share of retail investments that were earmarked for the red-hot e-commerce space, Tulip Retail’s EVP of marketing Bill ...

In the retail industry, we have spent decades obsessing over the "last mile" of delivery—the logistics of moving a product from a warehouse to a doorstep. Yet, as someone who has navigated retail ...

Ethosphere, a Seattle-based startup that recently secured a new funding round, is launching a retail coaching tool that records the in-store conversations of store associates. The tool then leverages ...

Walmart is deploying AI-powered tools across its U.S. associate base to enable store associates to collaborate, enhance service, speed and satisfaction. For the past five years, Walmart associates ...

NEW YORK--(BUSINESS WIRE)-- Manhattan Associates Inc. (NASDAQ: MANH) today announced significant enhancements to its Manhattan Active® Point of Sale (POS) application designed to meet the dynamic ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

Bringing personalization beyond curated web experiences can require some special consideration. Associates play an important role in in-store personalization, but they need the right equipment to work ...

A comprehensive report comprised of two complementary studies produced by Zebra — the 18th Annual Global Shopper Study — indicates that shopper satisfaction is on the decline while retail associates ...