After years of high interest rates, and price spikes, mortgage lenders are optimistic heading into 2025. Fannie Mae predicts a 28% increase in mortgage originations to $2.1 trillion. The Mortgage ...

National banks reported to deliver more consistent digital experiences than nonbanks. Mortgage servicers continue to struggle with delivering strong mobile experiences, with most apps falling short of ...

The integration of ServisBOT’s chatbot solution with the Black Knight Servicing Digital solution gives mortgage servicers’ customers expanded self-service capabilities by using chatbot functionality ...

According to the inaugural J.D. Power U.S. Mortgage Servicer Digital Experience Study, slower industry-wide adoption of mobile apps produces a decidedly uneven digital user experience across different ...

Apex Group is expanding its digital asset servicing capabilities through a new collaboration between the European Depositary Bank (EDB) and Zodia Custody. The firm says that the initiative — subject ...

Forbes contributors publish independent expert analyses and insights. Aleksandra Bal covers indirect tax and technology developments. The digital economy has become a driving force in global trade, ...

If users can’t easily find, trust, use, and enjoy your digital banking or fintech service, you’re already behind. We’ve seen financial institutions invest millions and spend years developing a “killer ...

Entrepreneurs can leverage ISO 20000-1 to systematically design, implement and manage digital services. This framework positions entrepreneurs as integrators, focusing on compatibility, regulatory ...

Based on CGI’s Client Global Insight 2017, we take a look at some of the trends that will take centre stage this year. In corporate and transaction banking we are seeing an overall acceleration in ...