Powered by Red Hat OpenShift, Hyve's fully managed platform simplifies migration, supports containers and VMs, and is ...

The average cost of major outages to both residential and business customers topped $67 billion between 2018 and 2024, but that burden varied widely across states. Researchers at the Department of ...

If you want customers to choose you when money is tight, you need to make your value obvious.

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

Rising NIPSCO utility costs are creating concerns across the community. WSBT spoke with local residents and NIPSCO to find out more about the increases. Customers are concerned with the significant ...

The rent-to-own retail sector puts a new spin on the classic “need vs. want” consumer equation. It’s designed for consumers who don’t have the financial resources to immediately pay for big-ticket ...

The true cost of a broken CX extends far beyond a single transaction. It compounds over time, affecting revenue, operational ...

Two seats on the state commission that oversees the utility rates paid by a majority of Montanans are on the ballot this year. The seats have each drawn multiple Republican candidates and one Democrat ...

In early July and August, Atlantic City Electric, BGE, ComEd, Delmarva Power, PECO and Pepco low- and middle-income customers can begin applying for relief to ease the expected impact of higher summer ...

For more than a decade, the zero-interest rate policy (ZIRP) created an environment where capital was cheap, risk tolerance was high and the prevailing growth strategy was simple: acquire customers at ...