Over the past decade, many small businesses and startups have relied on LinkedIn’s groups as places where they could build community among their customers. And they were smart to do that. These groups ...

In a digital world controlled by algorithms that demand your attention and fight to trigger a jerk-knee reaction, communities bring order to chaos and — most importantly — quality. Building an engaged ...

"When you set up a community, you should always set up the idea that one day you won't need to be so involved, because the community will run itself," said Playstack community manager Emma Smith-Bodie ...